Dates are not printing correctly on the form.
Some Windows default configurations may cause your claims to print the Date of Service and Date of Birth incorrectly. The dates will look fine on the screen but print incompletely.
There is a very simple solution to
this problem. Changing one Windows default setting will resolve it. Here is how
to do it in Windows 10. (Other operating systems may follow a different path
but you will end up at the same place and do the same thing.)
We need to
navigate to your Windows Control Panel Generally
you can get there by clicking on the Start button,
then Settings, then Control Panel.
Once you are there look for this
icon. The wording under the icon will say something similar to "Clock and Region" but it varies.
Double click this icon to open the
Regional Settings Window. What you see may not be exactly like the below but
will be similar and will lead you to the right place.
What we need to do is change the
Date Format so click on it.
The next window you see will offer 2 tabs. Click on the Formats tab.
The Short Date Format will likely be set to M/d/yyyy. Click on the small down arrow and select MM/dd/yyyy instead. Then click OK. Your dates will now print correctly.
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